An address must exist for the ID. You can add address information for the ID on the Identification (SPAIDEN) page.
Procedure
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Access SOADDRQ from the application page you are using, such as SRAQUIK or SAAQUIK.
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View the existing address records.
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You can exit to select the record and take it back to the application page.
Note: If an expected address record is not displayed, add it on the Identification (SPAIDEN) page.